Return & Refund Policy (Chocolate Bars & Peanut Butter Products)

1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect items.
• Requests must be raised within 48 hours of delivery.
• Products must be unused, unopened, and in original packaging.

2. Non-Returnable Items

• Opened or partially consumed products.
• Items returned due to taste preference or personal dislike.
• Products stored improperly after delivery.

3. Damaged or Defective Products

• If you receive a damaged or defective item, share clear photos of the product and packaging.
• After verification, a replacement or refund will be processed.

4. Refund Process

• Approved refunds will be issued to the original payment method.
• Processing time: 5–7 business days after approval.

5. Replacement Policy

• Replacements are subject to product availability.
• If unavailable, a full refund will be issued.

6. Shipping Charges

• No return shipping cost for damaged, defective, or incorrect items.
• No refunds on shipping charges for other cases.

7. Contact for Support

For return or refund requests, contact:

whitefalconinternational@gmail.com

Note: Food products are sensitive in nature; ensure proper storage after delivery to maintain quality.